Terms and conditions

This is a translation for your convenience. Only the German version is legally binding.

1. Scope and seller

These terms apply to all orders placed through the FillSafe websites (fillsafe.de, fillsafe.eu). Your contracting party is DiLight Entertainment UG (haftungsbeschränkt), Waldstraße 15, 82024 Taufkirchen, Germany, email info@dilight.website (“we”).

Customers can be consumers (§ 13 German Civil Code, BGB) and businesses (§ 14 BGB). Differing terms of the customer do not apply unless we expressly agree to them.

2. Products

We sell transparent ANATOM training and demonstration models made of gel for education and training. They are not medical devices and are not intended for use on humans or animals.

3. Conclusion of the contract

The presentation of the products on our website is not a binding offer but an invitation to order.

You put models into the cart and can change quantities or remove models there at any time. With “Continue to payment”, “Continue to PayPal” or “Checkout” you go to the page of the payment service you chose (Stripe, PayPal or Shopify’s checkout). There you enter your delivery and billing details, see the order with its total once more and can correct your entries. Clicking the button that completes the payment or order there is your binding offer to buy.

When you pay with Stripe or PayPal, we accept your offer by confirming the order on our website once the payment is complete. In Shopify’s checkout the contract is concluded with the order confirmation we send by email. If you send us your selection as an order request through the contact form instead, we reply with an offer; the contract is concluded when you accept it.

The contract language is German. We store the contract text; these terms can be viewed and printed on this page at any time. You receive the contract details, these terms and the withdrawal instructions in text form at the latest with the delivery.

4. Prices and shipping costs

All prices are final prices including statutory VAT. We deliver to Germany and Austria free of shipping costs. Volume discounts apply as shown on the website and in the cart; they are based on the total number of models in one order.

5. Payment

You can pay by credit or debit card, Apple Pay or Google Pay (processed by Stripe Payments Europe Ltd., Dublin, Ireland), with PayPal (PayPal (Europe) S.à r.l. et Cie, S.C.A., Luxembourg), or with the payment methods shown in Shopify’s checkout. The purchase price is due when the contract is concluded.

6. Delivery

We deliver to the address you give in Germany or Austria. Unless stated otherwise on the page Shipping and delivery, delivery takes 2–4 working days within Germany and 4–7 working days to Austria after receipt of payment.

If a model is not available through no fault of our own, we inform you without delay and refund any payment already made.

7. Retention of title

The goods remain our property until they have been paid in full.

8. Right of withdrawal

Consumers have a statutory right of withdrawal. Details are in the withdrawal instructions.

9. Liability for defects

The statutory rights for defects apply. For businesses, the limitation period for claims for defects is one year from delivery, and § 377 German Commercial Code (HGB) applies to merchants. This shortening does not apply to claims for damages and in the cases of section 10.

Please report visible transport damage to the carrier and to us as soon as possible. This does not affect your statutory rights; it helps us claim against the carrier.

10. Liability

We are liable without limitation for intent and gross negligence, for injury to life, body or health, under the Product Liability Act and where we have given a guarantee. For slight negligence we are only liable for breach of an essential contractual obligation (one whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance you may regularly rely), limited to the damage typical and foreseeable for this contract. Otherwise our liability is excluded.

11. Dispute resolution

We are neither obliged nor willing to take part in dispute resolution proceedings before a consumer arbitration board.

12. Final provisions

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers this choice of law applies only insofar as it does not deprive them of the protection of mandatory provisions of the law of the country in which they have their habitual residence. If the customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction is the seat of our company.

As of November 2026